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Microsoft MS-220 : Troubleshooting Microsoft Exchange Online Practice Tests

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Latest 2025 Updated Microsoft Troubleshooting Microsoft Exchange Online Syllabus
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Exam Number : MS-220
Exam Name : Troubleshooting Microsoft Exchange Online
Vendor Name : Microsoft
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MS-220 Exam Format | MS-220 Course Contents | MS-220 Course Outline | MS-220 Exam Syllabus | MS-220 Exam Objectives

Exam Specification:

- Exam Name: MS-220 Troubleshooting Microsoft Exchange Online
- Exam Code: MS-220
- Exam Duration: 150 minutes
- Exam Format: Multiple-choice and performance-based questions
- Passing Score: 700 out of 1000

Course Outline:

1. Introduction to Troubleshooting Microsoft Exchange Online
- Overview of Exchange Online
- Troubleshooting methodology and best practices
- Tools and resources for troubleshooting Exchange Online

2. Troubleshooting Exchange Online Connectivity Issues
- Identifying and resolving connectivity issues
- Troubleshooting client connectivity
- Diagnosing network connectivity problems

3. Troubleshooting Exchange Online Mail Flow Issues
- Diagnosing and resolving mail flow issues
- Investigating message delivery delays
- Troubleshooting spam and malware filtering

4. Troubleshooting Exchange Online Hybrid Deployments
- Troubleshooting hybrid configuration issues
- Investigating mail routing between on-premises and Exchange Online
- Resolving issues with hybrid mail flow and free/busy information

5. Troubleshooting Exchange Online Security and Compliance Issues
- Identifying and resolving security and compliance issues
- Investigating data loss prevention (DLP) policy violations
- Troubleshooting rights management (IRM) and eDiscovery

Exam Objectives:

1. Troubleshoot connectivity issues in Exchange Online, including client connectivity and network connectivity problems.
2. Troubleshoot mail flow issues in Exchange Online, such as message delivery delays and spam/malware filtering.
3. Troubleshoot hybrid deployments between on-premises Exchange and Exchange Online, including configuration issues and mail routing problems.
4. Troubleshoot security and compliance issues in Exchange Online, including DLP policy violations, IRM, and eDiscovery.

Exam Syllabus:

The exam syllabus covers the following topics (but is not limited to):

- Introduction to Troubleshooting Microsoft Exchange Online
- Troubleshooting Exchange Online Connectivity Issues
- Troubleshooting Exchange Online Mail Flow Issues
- Troubleshooting Exchange Online Hybrid Deployments
- Troubleshooting Exchange Online Security and Compliance Issues

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