Specifically same CPHQ Exam Questions that I actually saw in the true test!
A wide array of candidates visit killexams.com to download free CPHQ real questions and assess the quality of Exam Questions. Afterwards, they register for the complete version of CPHQ Test Prep. All updates are available in the MyAccount area of the candidate. Our CPHQ cheat sheet are updated, valid, and latest every time. Real CPHQ exams become very easy with these Actual Questions.

We take great care to ensure that your understanding of the course outline, syllabus, and objectives for the CPHQ exam is crystal clear. Merely reading the CPHQ course book is insufficient; you must also learn about tricky scenarios and questions that arise in the actual exam. To do so, visit killexams.com and obtain free PDF sample questions for the CPHQ exam. We are confident that you will be pleased with our NAHQ Certified Professional in Healthcare Quality (CPHQ) questions, and you can register to download the full version of CPHQ cheat sheet at an attractive discount. This will be your initial step toward success in the NAHQ Certified Professional in Healthcare Quality (CPHQ) exam. Install CPHQ VCE exam simulator on your computer, memorize CPHQ PDF Dumps, and take practice tests frequently with the VCE exam simulator. When you believe you are ready for the real CPHQ exam, go to the test center and register for the actual test.

You can download the CPHQ Free Exam PDF PDF on any device, such as an iPad, iPhone, PC, smart TV, or Android, to read and memorize the CPHQ Free Exam PDF. Spend as much time as possible reading the CPHQ questions and answers. Taking practice tests with the VCE exam simulator, in particular, will help you memorize the questions and answer them well. You must recognize these questions in the actual exam to get a better score. Practicing well before the actual CPHQ exam will undoubtedly improve your performance.

The content validity of the CPHQ examination is based on a practice analysis which surveys healthcare quality professionals on the tasks they perform as a part of their job. Each question on the exam links directly to one of the tasks listed in the content outline. Each question is designed to test if the candidate possesses the knowledge necessary to perform the task and/or has the ability to apply it to a job situation.



1. Organizational Leadership (35 items)

A. Structure and Integration

1. Support organizational commitment to quality

2. Participate in organization-wide strategic planning related to quality

3. Align quality and safety activities with strategic goals

4. Engage stakeholders to promote quality and safety (e.g., emergency preparedness, corporate compliance, infection prevention, case management, patient experience, provider network, vendors)

5. Provide consultative support to the governing body and clinical staff regarding their roles and responsibilities (e.g., credentialing, privileging, quality oversight, risk management)

6. Facilitate development of the quality structure (e.g., councils and committees)

7. Assist in evaluating or developing data management systems (e.g., data bases, registries)

8. Evaluate and integrate external best practices (e.g., resources from AHRQ, IHI, NQF, WHO, HEDIS, outcome measures)

9. Participate in activities to identify and evaluate innovative solutions and practices

10. Lead and facilitate change (e.g., change theories, diffusion, spread)

11. Participate in population health promotion and continuum of care activities (e.g., handoffs, transitions of care, episode of care, outcomes, healthcare utilization)

12. Communicate resource needs to leadership to improve quality (e.g., staffing, equipment, technology)

13. Recognize quality initiatives impacting reimbursement (e.g., pay for performance, value-based contracts)

B. Regulatory, Accreditation, and External Recognition

1. Assist the organization in maintaining awareness of statutory and regulatory requirements (e.g., CMS, HIPAA, OSHA, PPACA)

2. Identify appropriate accreditation, certification, and recognition options (e.g., AAAHC, CARF, DNV GL, ISO, NCQA, TJC, Baldrige, Magnet)

3. Assist with survey or accreditation readiness

4. Participate in the process for evaluating compliance with internal and external requirements for:

a. clinical practice guidelines and pathways (e.g., medication use, infection prevention)

b. service quality

c. documentation

d. practitioner performance evaluation (e.g., peer review, credentialing, privileging)

e. gaps in patient experience outcomes (e.g., surveys, focus groups, teams, grievance, complaints)

f. identification of reportable events for accreditation and regulatory bodies

5. Facilitate communication with accrediting and regulatory bodies Certified Professional in Healthcare Quality Detailed Content Outline1

C. Education, Training, and Communication

1. Design performance, process, and quality improvement training

2. Provide education and training on performance, process, and quality improvement (e.g., including improvement methods, culture change, project and meeting management)

3. Evaluate effectiveness of performance/quality improvement training

4. Develop/provide survey preparation training (e.g., accreditation, licensure, or equivalent)

5. Disseminate performance, process, and quality improvement information within the organization

2. Health Data Analytics (30 items)

A. Design and Data Management

1. Maintain confidentiality of performance/quality improvement records and reports

2. Design data collection plans:

a. measure development (e.g., definitions, goals, and thresholds)

b. tools and techniques

c. sampling methodology

3. Participate in identifying or selecting measures (e.g., structure, process, outcome)

4. Assist in developing scorecards and dashboards

5. Identify external data sources for comparison (e.g., benchmarking)

6. Collect and validate data

B. Measurement and Analysis

1. Use data management systems (e.g., organize data for analysis and reporting)

2. Use tools to display data or evaluate a process (e.g., Pareto chart, run chart, scattergram, control chart)

3. Use statistics to describe data (e.g., mean, standard deviation, correlation, t-test)

4. Use statistical process control (e.g., common and special cause variation, random variation, trend analysis)

5. Interpret data to support decision-making

6. Compare data sources to establish benchmarks

7. Participate in external reporting (e.g., core measures, patient safety indicators, HEDIS bundled payments)

3. Performance and Process Improvement (40 items)

A. Identifying Opportunities for Improvement

1. Facilitate discussion about quality improvement opportunities

2. Assist with establishing priorities

3. Facilitate development of action plans or projects

4. Facilitate implementation of performance improvement methods (e.g., Lean, PDCA, Six Sigma)

5. Identify process champions

Certified Professional in Healthcare Quality

Detailed Content Outline1

B. Implementation and Evaluation

1. Establish teams, roles, responsibilities, and scope

2. Use a range of quality tools and techniques (e.g., fishbone diagram, FMEA, process map)

3. Participate in monitoring of project timelines and deliverables

4. Evaluate team effectiveness (e.g., dynamics, outcomes)

5. Evaluate the success of performance improvement projects

6. Document performance and process improvement results

4. Patient Safety (20 items)

A. Assessment and Planning

1. Assess the organization's culture of safety

2. Determine how technology can enhance the patient safety program (e.g., electronic health record (EHR), abduction/elopement security systems, smart pumps, alerts)

3. Participate in risk management exam activities (e.g., identification and analysis)

B. Implementation and Evaluation

1. Facilitate the ongoing evaluation of safety activities

2. Integrate safety concepts throughout the organization

3. Use safety principles:

a. human factors engineering

b. high reliability

c. systems thinking

4. Participate in safety and risk management activities related to:

a. incident report review (e.g., near miss and actual events)

b. sentinel/unexpected event review (e.g., never events)

c. root cause analysis

d. failure mode and effects analysis