The Business Case for Quality: Case Studies and Analysis

The financial implications of implementing quality improvements are often poorly understood. Simply put, does improving quality yield a return on investment? We examine four cases - management of high-cost pharmaceuticals, diabetes management, smoking cessation, and wellness programs in the workplace to understand the financial and clinical implications of improving care. We explore costs and benefits, in both the short and the long term, to four stakeholders with different and sometimes conflicting interests: providers, purchasers and employers, individual patients, and society. Finally, we recommend policy changes to better align financial incentives for superior quality of care.

Does improving health care quality cost money or save money? Much controversy surrounds this seemingly straightforward question. The answer is often unknown, since the needed analyses are missing or inadequate. Even where analyses do exist, the answer varies with the stakeholder's viewpoint and the time frame examined. An investment that improves quality for patients may have different financial consequences for providers or payers.

Important work is under way around the country to implement quality improvements. Numerous causes for deficiencies have been identified, including limited consumer knowledge, rapidly changing technology, disconnection between consumers and payers regarding payment schemes (administrative pricing), and inadequate measurement.[1] In addition, the misalignment of financial incentives creates a formidable obstacle to the adoption of quality interventions. A quality improvement may be desirable for its positive impact on patients, for its ability to improve efficiency (save money), or both. However, health care organizations may be reluctant to implement improvements if better quality is not accompanied by better payment or improved margins, or at least equal compensation.

Without a business case for quality, we think it unlikely that the private sector will move quickly and reliably to widely adopt proven quality improvements. To deepen the understanding of the facts surrounding the business case for quality and to identify promising policy options, we undertook case studies of several improvements in actual health care delivery and purchasing organizations, with two pivotal questions in mind: First, does improved quality increase or reduce margins or provide a return on investment in a defined time frame? Second, what entity realizes a financial benefit from a specific quality improvement?

Health Affairs. 2003;22(2) © 2003 Project HOPE

The views are those of the authors and not necessarily of the Commonwealth Fund or its directors, officers, or staff.

Cite this: The Business Case for Quality: Case Studies and Analysis - Medscape - Mar 01, 2003.

Ronald Osborne Business Coach Announces Results Of His 'How To Be Successful In Business' Study

Fort Lauderdale, Florida – Ronald Osborne, an award-winning business coach who has helped dozens of small business owners improve their operations and is the founder of Osborne Digital Marketing, is excited to announce the results of his study, ‘How to be Successful in Business.' The study comprised of asking 675 successful business owners how they […]

Fort Lauderdale, Florida - August 15, 2023 —

Ronald Osborne, an award-winning business coach who has helped dozens of small business owners improve their operations and is the founder of Osborne Digital Marketing, is excited to announce the results of his study, ‘How to be Successful in Business.'

The study comprised of asking 675 successful business owners how they were successful in starting and operating their businesses, the sum of their investment budgets, if they participated in marketing, and their top tips for success.

Ronald Osborne Business Coach, has published the results to his website and has compiled the ‘Top Tips' for success in a detailed top ten list at the end of the study. Ronald Osborne hopes that small business owners will read the study's results and will use his knowledge, advice, and experience from taking businesses from small startups to multimillion-dollar companies to help shorten their path to success.

Ronald Osborne of Ronald Osborne Business Coach said, "Over the years of helping many business owners achieve success with their own companies, we realized that we didn't have any data (apart from our own) that explained and quantified what makes a business success story. We asked 675 successful business owners exactly how to be successful in business. I mean, why wouldn't we ask those people if they are killing it!? Enjoy the read; we are positive that you will gain valuable insight into what makes someone a successful business owner and what does not. PLUS, you will learn to avoid simple mistakes that cost your business THOUSANDS!"

Shortening the Path to Success

Ronald Osborne is passionate about helping other business owners grow into large companies with multiple departments and large teams. His mentorship has been consistently praised for its attention to detail and for helping business owners discover their goals and achieve them.

For business owners searching for ‘Business coaching near me', Ronald Osborne Business Coach offers a variety of targeted coaching and consultant services that can drastically improve their chance of achieving success in business. These include:

Owning a small business can be a challenging endeavor, which is why Ronald Osborne Business Coach provides coaching for small business owners. This service allows Ronald Osborne to listen to business owners and the problems they face on a daily business before helping them devise a comprehensive strategy that will ensure their business's success.

If a business owner is looking to grow their small business but doesn't know where to start, Ronald Osborne Business Coach, can offer his skill and depth of knowledge on how to outperform the competition to help take the small business to a multi-million dollar enterprise.

The startup consulting services offered at Ronald Osborne Business Coach are designed to walk potential business owners through the appropriate steps to bring their ideas to life. The team at Ronald Osborne Business Coach will help analyze the market space of interest and highlight which business structure would suit the future business's objectives.

Whether an individual is considering launching a new business or a startup is already live, Ronald Osborne Business Coach can provide startup coaching services to help navigate the challenges of owning and operating a startup while mentoring the founder along the path to a successful business.

Along with this list of services, Ronald Osborne Business Coach also has the helpful article ‘How to be successful in business:' and a range of others on his website that answers businesses' most sought-after questions, as well as how to manage a business successfully, the number one reason why businesses fail and the best business tips for beginners, so businesses searching for advice can access information and have the highest chance of achieving success.

More information

To find out more about Ronald Osborne Business Coach, and the results of his study, ‘How to be Successful in Business,' please visit the website at https://ronaldosborne.org/.

Source: https://thenewsfront.com/ronald-osborne-business-coach-announces-results-of-his-how-to-be-successful-in-business-study/

About Us: Ronald Osborne grew up in a small rural town called Koo Wee Rup, located in Victoria, Australia. After being medically discharged from the Australian Army, he founded a telecommunications company named TWECS and Creation Enterprise that developed websites and mobile applications and offered SEO services.

Contact Info: Organization: Ronald Osborne Business Coach Address: 401 East Las Olas Boulevard, Suite 1400 Fort Lauderdale Florida 33301 United States Phone: +1 754 799 3113 Website: https://ronaldosborne.org/

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