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The Atlassian Certified Jira Administrator for Cloud (ACP-120) certification is designed for professionals who manage and administer Jira Cloud instances. This certification validates your ability to configure- manage- and optimize Jira Cloud for your organization- ensuring efficient workflows- security- and user management.

Exam Overview
Exam Code: ACP-120

Exam Name: Atlassian Certified Jira Administrator for Cloud

Exam Format: Multiple-choice questions

Number of Questions: 60

Duration: 60 minutes

Passing Score: 80% (48 correct answers)

Delivery: Online proctored exam through PSI

Prerequisites: None- but hands-on experience with Jira Cloud is highly recommended.

Exam Objectives
The ACP-120 exam tests your knowledge and skills in the following key areas:

1. Jira Cloud Instance Management
Understand the architecture and components of Jira Cloud.

Configure and manage global settings for Jira Cloud.

Monitor and optimize Jira Cloud performance.

Manage data retention and backup policies.

2. User and Group Management
Create and manage users- groups- and roles.

Configure and manage directory integrations (e.g.- Atlassian Access- SAML- SCIM).

Implement user provisioning and deprovisioning.

Manage organization-level permissions and settings.

3. Project Configuration
Create and configure projects in Jira Cloud.

Manage project roles and permissions.

Configure project settings- including issue types- workflows- and screens.

Use project templates to standardize project setups.

4. Security and Permissions
Configure and manage global and project-level permissions.

Implement security measures- such as two-factor authentication and session management.

Manage IP allowlists and approved domains.

Monitor and respond to security incidents.

5. Automation and Integrations
Configure and manage automation rules in Jira Cloud.

Integrate Jira Cloud with other Atlassian products (e.g.- Confluence- Bitbucket).

Use APIs and webhooks for custom integrations.

Manage app integrations and marketplace apps.

6. Troubleshooting and Support
Identify and resolve common issues in Jira Cloud.

Use Atlassian Support resources (e.g.- Help Center- Community- Support tickets).

Understand the escalation process for critical issues.

7. Reporting and Analytics
Generate and analyze reports for user activity- system performance- and security.

Use Atlassian Analytics to gain insights into product usage.

Monitor and optimize Jira Cloud performance.